Frequently Asked Questions

Yes – အသင်းခွဲခြမ်းစိတ်ဖြာ operates under a Curacao e‑gaming licence (Licence No. 365/JGA) and must follow strict player‑protection and anti‑money‑laundering rules. The licence number and the issuing authority are displayed in the site’s footer for verification.

To verify your account you must upload a clear photo of a government‑issued ID (passport, national ID or driver’s licence) and a recent proof of address such as a utility bill or bank statement dated within the last three months. The documents are reviewed by the compliance team within 24‑48 hours; you’ll receive an email once the status changes to "Verified".

The minimum deposit is $10 (or the equivalent in your currency). The site accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer, as well as Bitcoin (BTC), Ethereum (ETH) and Tether (USDT) with no extra fees.

New customers receive a 100 % match bonus on their first deposit up to $200. The bonus is credited automatically and must be turned over 35 times (deposit + bonus) within 30 days before any winnings can be withdrawn. Only bets with odds of 1.50 or higher count toward the wagering.

If a match is postponed before kick‑off, all bets are void and the stake is returned to your account. For live bets, if a match is abandoned or cancelled after the event has started, bets that have already been settled remain valid; unsettled bets are void.

You can set daily, weekly or monthly deposit limits from the "Responsible Gambling" section of your account settings, or request a self‑exclusion that locks your account for a chosen period (minimum 24 hours, up to permanent). Limits take effect immediately; self‑exclusion requires confirmation via email.